Privacy Policy

At EZNO Store, we respect your privacy and are fully committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

  • Full name
  • Contact number
  • Email address
  • Shipping and billing address
  • Order details
  • Payment information (processed securely via payment providers)

We only collect information necessary to process your order and improve your shopping experience.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and deliver your orders
  • To send order confirmations and updates
  • To provide tracking details
  • To offer customer support
  • To improve our website and services
  • To inform you about new products, offers, or promotions (if you allow)

We do not use your data for any unauthorized or harmful purposes.

3. Data Protection & Security

We take your privacy seriously and implement strong security measures to protect your data.

  • Secure servers and encrypted systems
  • Limited access to authorized team members only
  • Safe payment processing through trusted gateways

Your personal information is stored safely and is never misused.

4. Sharing of Information

We do not sell, rent, or trade your personal information to any third parties.

However, we may share necessary information with:

  • Courier companies (for delivery purposes)
  • Payment gateways (for transaction processing)
  • Legal authorities (if required by law)

All third-party partners are required to handle your data securely.

5. Cookies & Tracking

Our website may use cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior

You can disable cookies through your browser settings if you prefer.

6. Order Communication

We may contact you via:

  • WhatsApp
  • Email
  • SMS

These communications may include:

  • Order confirmation
  • Delivery updates
  • Tracking information
  • Customer support responses

We ensure communication is only related to your order or service experience.

7. Marketing & Promotions

With your permission, we may send you updates about:

  • New arrivals
  • Special discounts
  • Seasonal offers

You can opt out of marketing messages at any time.

8. Your Rights

As a customer, you have the right to:

  • Access your personal information
  • Request correction of incorrect data
  • Request deletion of your data (where applicable)
  • Opt out of marketing communications

9. Third-Party Services

Our website may use third-party services such as:

  • Payment processors
  • Courier companies
  • Analytics tools

These services have their own privacy policies, and we encourage you to review them separately.

10. Updates to This Policy

EZNO Store reserves the right to update or modify this Privacy Policy at any time. Any changes will be updated on this page.

We recommend reviewing this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

At EZNO Store, your trust is our priority. We are committed to keeping your data safe and providing a secure and reliable shopping experience.